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Soak Spa & Foot Sanctuary in Fort Collins, CO - Tel: 970-377-9868

COVID-19 Rules and Policies

Important Rules and Policies to Know During COVID-19

      • If you are sick or have been in contact with anyone that has been sick within 14 days of your appointment, you will need to reschedule over the phone.
        1. Have you had a cough?
        2. Have you had a fever?
        3. Have you been around anyone exhibiting these symptoms within the past 14 days?
        4. Are you living with anyone who is sick or quarantined?
      • All clients must wear properly fitting masks upon entering the building and in all common spaces. If your mask does not correctly cover your nose and mouth, we will provide you a surgical-style mask for the safety of our staff and other clients. They may be removed for massages, body treatments or foot soaks. Couples booked in the couple’s suite/foot sanctuary, or groups coming in for foot soak services must wear their masks if not vaccinated as per CDC guidelines and recommendations for the entire duration of their services.
      • If you have any health concerns, please let us know at booking so that alternatives can be discussed with you and your service provider.
      • Client intake forms are required to be filled out prior to arrival at the spa. These will be emailed to you prior to your appointment.
      • All services will be paid with the credit card on file used to book your appointment and your receipt will be emailed to you. Cash payments and gratuity are allowed, envelopes will be made available at the desk for gratuity.
      • Product and gift certificate orders can be purchased in the spa. We have online gift certificates also.
      • If you feel that you are unable to follow these protocols, we ask that you consider purchasing a gift certificate to support our spa that you can use at a later date when we are able to lift these requirements.

Staff specific responsibilities:

      • Staff will wear masks at all times while on premises, especially when treating clients or around other staff or clients.
      • Staff will wash hands before and after every client contact. Contact between staff and clients is limited to services being performed, please refrain from shaking hands or hugs.
      • All surfaces throughout the spa are disinfected with an EPA registered hospital-grade disinfectant at least hourly, as well as at the opening and closing shifts. This includes but is not limited to: pens, door handles, counters, sink handles, toilet handles, chairs, keyboards, credit card machine, till, electronics, etc. All products and surfaces used during a service are disinfected with an EPA registered hospital-grade cleaner before and after every service.
      • Clean linens will be kept in closed containers at all times, anything taken out must be washed before next use or thrown away if disposable. All linens to be stripped and washed after every use.
      • Staff members to respect the 6 feet social distancing rule at all times, in all spaces.

Business Concerns and Complaints:

      • What should I do if I think a Larimer County business or group is not following public health orders?
        Enforcement is handled by local public health on a complaint basis. We rely on the Larimer County community to follow public health orders to the greatest extent and work together with us to prevent the spread of COVID-19. If you believe that a local business or facility is not following public health orders and is potentially creating a serious health threat to the community, you may submit a complaint to the Health Department. You can submit your concerns about a Larimer County business or group that you believe to be violating statewide or local public health orders here: https://www.larimer.org/health/communicable-disease/coronavirus-covid-19/business-concerns-and-complaints
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